Shiv is Chief Operations and Technology Officer for Transforming National Stock Exchange as Fair, Equitable and Interaoperable Institution. Transforming businesses across the globe by redefining consumer experience, innovating products and digitizing channels. Shiv was Chief Technology Officer of State Bank of India (500+ Billion USD) reporting to Group Chief Executive and Chairman of the Bank.
Global CXO executive with more than 23 years of experience working across Fortune 500 Financial Services companies, as a catalyst for the Digital transformation, Customer Experience, Design Thinking, IoT & Robotics, Applications and Infrastructure Re-Engineering, Large Applications Transformations, Infrastructure Modernisation, an Orchestrator of Enterprise wide Digitisation of business processes, promoting usage of social media technologies & machine learning, Datawarehouse modernization – introducing extensive usage of Big Data, Data Lake and complex Data Analytics, Machine Learning, & Robotics for enhanced customer service, customer social media feedback analytics, and recommendation engines/Chatbots for digital channels, Data Centers Consolidation, Human Resources Transformation in IT etc. Multiple times TEDx speaker.