Welcome to the TechEx North America Exhibitor Manual!

It’s great to have you exhibiting at TechEx North America 2023 (including IoT Tech Expo, Blockchain Expo, Cyber Security & Cloud Congress, AI & Big Data Expo, 5G Expo, Edge Computing and Digital Transformation Week) taking place on 17-18 May 2023.

We will be your primary point of contact throughout the planning process and ensuring you are set-up and able to utilise the event platform. Our roles will be to help you in any way we can.  You can treat us as the access to all knowledge regarding the event and if we do not have the answer to hand, we will endeavour to find it out for you.

The operational planning of your attendance at the event starts here with the Exhibitor Hub, and we trust that you will find it a useful guide.

We look forward to welcoming you to the event!

Olivia Reid


Antonia Mitsis

Event A-Z

Below is a list of the important deadlines for the event, more information is provided on the drop down list;

– All passes must be registered by Friday 12 May.
– Order early on FreemanOnline to take advantage of advance order discount rates, place your order by Monday 17 April.
– Completed platform profile documents to be submitted by Friday 28 April, and the platform will then launch on Friday 5 May.
– Internet Incentive cost  will be available from 14 days prior to 1st day of show move in.
– For the lead scanners there will be a price increase from Monday 24 April , last order will be Wednesday 10 May. 

Please follow this link here to access the full Exhibitor Service Manual.

The Freeman portal is now live for the event and orders can now be placed using the using the link here.

*Order early on FreemanOnline to take advantage of advance order discount rates, place your order by April 17, 2023.

Our dedicated AV supplier is Aero Video Production.  Please click here for the AV order form.

For further information or assistance, please contact on the following details;


If you would like a bespoke design or package to your stand please use the Freemans Portal here

Booth Types

Pipe & Drape

– 8′ high back wall (black)
– 3′ high side wall (black)
– One 7″ x 44″ one-line booth ID sign
– Wastebasket
– 2 chairs
– 6′ x 30″ H draped table with black table cloth
– Grey carpet
– 5 amp Outlet



Space only/free build

A designated space for you to design and build your own booth.

Grey carpet will be included if alternative flooring is not ordered.

NO electrics, drape or furniture will be included.

If you have chosen this booth type, stand plans and a risk assessment must be provided within the H&S form.

For additional branding opportunities such as hanging banners please contact the show organiser.

There is a carpark available onsite at Santa Clara Convention Centre.

More information on parking at the venue please click here.

A standard grey carpet will be provided for your stand. If you would like alternative please contact the show organiser

All food and drink  must be ordered via the onsite caterer Levy’s Restaurant.

Please contact Joyce Nolasco at jnolasco@Levyrestaurants.com for further information. t: +1 408 748-7043

For more information on our code of conduct, please click here. 

Warehouse shipping address:

TechEx North America 2023
C/O PDS / Freeman
365 E Grand Ave, Unit C
South San Francisco, CA 94080

Warehouse shipping information
Ship early to avoid delays and save money.
Freeman will accept crated, boxed or skidded material beginning April 17, 2023 at the above address.
Material arriving after May 08, 2023 will be received at the warehouse with an additional after deadline charge.
Please note that the Freeman Warehouse does not accept uncrated freight (loose, pad-wrapped material and/or unskidded machinery), COD shipments, hazardous materials, freight requiring refrigerated or frozen storage, a single piece of freight weighing more than 5,000 pounds or a single piece of freight beyond the dimensions of 108″H x 93″W x 92″L.
Warehouse materials are accepted at the warehouse Monday through Friday between the hours of 8:00 AM – 3:30 PM.
Certified weight tickets must accompany all shipments.
If required, provide your carrier with this phone number: (888) 508-5054.

Show site shipping address:
TechEx North America 2023
Santa Clara Convention Center
C/O Freeman
5001 Great America Pkwy
Santa Clara, CA 95054

Show site shipping information
Freeman will receive shipments at the exhibit facility beginning May 15, 2023.
Shipments arriving before this date may be refused by the facility.
Any charges incurred for early freight accepted by the facility will be the responsibility of the exhibitor.
Certified weight tickets must accompany all shipments.
If required, provide your carrier with this phone number: (888) 508-5054.

Please note: Any materials received by Freeman are subject to Material Handling Charges and are the responsibility of the Exhibitor. This also applies to items not ordered through the Official Show Vendors.

Refer to the material handling form for charges for the service.

Please be aware that disposal of exhibit properties is not included as part of your material handling charges.

Please contact Freeman for your quoted rates and rules applicable to disposal of your exhibit properties.

Each stand package will include one socket and lighting.

You can order additional electrics via the Freeman portal here

Space only stands will not include any electrics and these must be ordered directly by the Exhibitor via the above ordering link.

Build Times

Monday May 15

12:00pm – 6:00pm – Raw space booths only

Tuesday May 16

09:00am – 6:00pm – Raw space only exhibitor access

2:00pm – 6:00pm – Standard Exhibitor access


Wednesday May 17

08:00am – 6:00pm Exhibitor access

08:30am – 6:00pm Visitor access

9:30am – 5:30pm Conference Sessions


Thursday May 18

08:00am – 11:59pm Exhibitor access

08:30am – 4:30pm Visitor access

09:50am – 3:30pm Conference Sessions

4:30pm – 11:59pm Event break down

The virtual event platform will launch on Friday 5th May 2023 and close on Wednesday 31st May.

In order to complement your activities with us on-site at the Event, we offer the opportunity to take advantage of our Virtual Event & Networking Platform! This will launch roughly one week prior to the Live Event and will remain open for a further two weeks after the event. Here, your company reps can begin to build connections and arrange meetings with our attendees ahead of actually joining us at the event! The virtual booth will also serve as a ‘meeting point’ where attendees can ‘Register their Interest’ in your organization and event and directly interact with you at the Virtual Booth.

In order for us to create your Virtual Booth/Company Profile and those of your Company Representatives please spend some time completing our online Event Platform Profile.

During the build-up to Event Week we are incredibly busy, and so to ensure that you and your team have a completed profile on the Virtual Event platform ahead of this launch, please can you ensure that we have received the completed form by Friday 28th April 2023. Submissions made after this should expect delays in receiving access to this platform.

When you receive your login information, please log in and build up your profile, you can also view the event agendas from here, as well as browse the event sponsors, attendees and other speakers.

We recommend being as active as possible on the event platform; connecting with delegates and arranging meetings.

See below for some useful guides:

Tutorial Demo Video

Exhibitor Guide

Please see an example Exhibitor virtual stand on the platform including a cover image and embeddable video link.

Any queries please contact Stephen Downing at stephen@techforge.pub

Our official video partner Free Bird Film (www.freebirdfilm.tv) will be covering the event, and can provide you with any of the following video services at a discounted rate:

– filming of a speaker or multiple speakers presenting

– a high quality video of any length showcasing your company’s presence at the show, featuring your stand and staff

– interviews/vox-pops with any number of personnel

– a short promotional video for your company featuring shots of your product/stand/staff

– any other video requirements that can be completed during the show

A full 4K edit with music and any graphics of your choice will be produced for you a short time after the event, and all footage can be transferred to you upon request.

Free Bird Film is also a social enterprise – a portion of profits are invested into making films every year for a variety of charities pro bono. Every film made by Free Bird has social impact, whether directly or indirectly. Their show reel can be found at www.freebirdfilm.tv, along with further examples of their work.

A wide selection of furniture is available via our preferred supplier, Freeman.

You can order online or download an order form here

*Order early on FreemanOnline to take advantage of advance order discount rates, place your order by April 17, 2023.

Stay informed on Products, Services and Resources that will help you plan for a safe return to your next event.

Click Here for our Health and Safety Resources.


Please make sure that you fill out the Health & Safety declaration form for the event here.

There will be free venue wide wifi at the event recommended for light browsing and checking emails.

If you are running a demo on your stand or require a private, reliable connection we strongly advise you to order your own connection via Smart City

For Hotspot internet please click here

For Wired internet please click here

To order please use the following form: 

Order Form

All exhibitors can order scanners to scan delegate badges to collect leads.

You can place your order here.

*Prices increase from MONDAY 24 APRIL, last order will be WEDNESDAY 10 MAY

*Any exhibitors who do purchase a Lead Reference Scanner/App will receive an email from scanners@reftech.co.uk at the point of purchase.

This email will contain full instructions on the Scanner/App and also their account details from which they can download their data post event.

Each exhibitor will have their own account and only the data they collect at the show will be accessible.

  • As standard, those exhibitors that have purchased lead reference scanners are provided with the following data for each attendee they have scanned: visitor name, job title, company name, country, telephone number, email. Please advise if you wish for this to be any different.

Could any exhibitors with scanners queries please be directed to the dedicated team on +44 (0)1827 816146 / Email: scanners@eventreference.com


We are thrilled to announce that we will be hosting our official networking party at the prestigious Levi’s 501 Club at the Levi’s Stadium, the home of San Francisco 49ers!

Join us there for an evening full of networking opportunities, meet with like-minded professionals and connect with potential new business partners. The networking party will allow you to share your experiences of the day and will provide the opportunity to meet with existing and new business partners in a more relaxed setting, with free food and drinks provided.

Location: Levi’s® Stadium is located in the heart of Silicon Valley in Santa Clara, CA at 4900 Marie P. DeBartolo Way and Tasman Avenue.

Timing: Evening on Day 1 6:00 – 22:00

Who has access: Sponsors, Exhibitors, Speakers, Gold Pass Holders, Ultimate Pass Holders, and Press

All passes must be registered by Friday 12th May 2023. Please note badges will automatically be sent to the registered email address straight away, so please do check your junk email. Please bring your pass (printed or a digital smart phone copy) with you to the registration desk to print your badge on-site.

Pass registration links for each event and pass type are linked below.

Gold Passes
– Limited quantity per contract.
– Full access to sponsored event including paid conference tracks and networking party.

Gold Registration LinkRegister here

Exhibitor Passes
– Unlimited quantity
– Access only exhibition and free tracks only
– Usually used for staff manning the booth

Exhibitor Registration LinkRegister here

Speaker Passes (if applicable)
– Speaker passes will be automatically registered and do not come out of your Gold pass allowance.

Speaker Registration Link – Register here

Guest Passes
– As an exhibitor/sponsor you can extend these to your clients, customers, and network.

Guest Pass Register Link

AI & Big Data Expo Guest Registration Link

Blockchain Expo Guest Registration Link

Cyber Security Congress Guest Registration Link

IoT Tech Expo Guest Registration Link

Digital Transformation Week Guest Registration Link

Edge Computing Expo Guest Registration Link

Tickets will be sent via email two weeks from the event (please check your junk folder), which you can bring (printed or on a smartphone) with you to registration to print your badge onsite.


For any printing or graphics, including printed panels, our recommended supplier is Freeman via their portal here.

Any rigging requirements including hanging banners must be approved by the event organiser.

For further information please contact olivia@encoremedia-group.com.


We have been made aware that some exhibitors have been targeted by companies claiming to work with the event. Although their correspondence may seem genuine, they are simply trying to sell false information for their own benefit. Please remain vigilant and should you receive anything like this, please make us aware.

We do not share your information with anyone other than our contracted suppliers.

Onsite access

You will only be able to enter the exhibition hall if you have a pass. You and your contractors must be wearing a pass at all times.

Item security

Please ensure all desirable and vulnerable items, such as plasma screens, laptops, mobile phones and handbags are always secure. Any items left on your stand when not occupied are at your own risk.

Venue Address:

5001 Great America Pkwy,

Santa Clara,

CA 95054,

United States



You can plan your route for various modes of transport here



There are a variety of hotels within a close distance to the Santa Clara Convention Centre.

You can view accommodation options here

Need extra help?

Please contact olivia@encoremedia-group.com or antonia@encoremedia-group.com call +44 117 980 9023.

TechEx Events Ltd
Armada House
Telephone Avenue

Please note your contact information is only shared with our show’s suppliers to ensure the ordering process is as smooth as possible.

We will not share any details with 3rd party companies and any such emails are not associated with us and should be treated as